List of Figures |
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Preface to the Second Edition |
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Preface to the First Edition |
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1 What is an Assessment Centre? |
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1 | (11) |
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What is assessment centre technology? |
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Defining assessment centre technology: the key features |
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Where did these centres come from? |
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Tracing the growth of assessment centres |
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Where has the growth come from? |
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Strategic use of assessment centre technology |
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12 | (15) |
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Why an assessment centre? |
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Implementing an assessment centre |
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Validity of assessment centres |
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Justifying the cost: utility analysis |
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27 | (16) |
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Why is the job analysis being conducted? |
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Structure of a typical job analysis |
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Who to involve in the job analysis |
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Common queries about job analysis |
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4 Designing the Assessment Centre Content |
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43 | (22) |
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The criteria-exercise matrix |
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Variations in exercise design |
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Bespoke versus off-the-shelf exercises |
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Additional assessment methods |
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5 Planning for the Assessment Centre |
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65 | (17) |
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The variety of people to be brought together |
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The number of people involved |
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82 | (22) |
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Assessor training: objectives and duration |
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Assessor training strategies |
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Assessor training: content |
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The benefits of assessor training |
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7 Running the Assessment Centre |
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104 | (17) |
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Closing remarks to participants |
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Preparing for the assessor discussion |
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8 Life after an Assessment Centre |
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121 | (13) |
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The assessment centre report |
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Actioning the development plan |
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9 Validating the Assessment Centre |
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134 | (8) |
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Assessment centre validity |
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10 Development Centres |
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142 | (20) |
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Assessment centres versus development centres |
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Key features of development centres |
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Growth of development centres |
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Evolution of development centres |
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Ongoing challenges for development centres |
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Validating development centres |
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The role of 360° feedback in development centres |
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Future prospects for development centres |
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11 Current Issues and Future Trends |
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162 | (15) |
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The construct validity debate |
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Equal opportunities and diversity |
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Cultural issues and international centres |
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Appendix |
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177 | (32) |
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Design, Implementation and Evaluation of Assessment and Development Centres |
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British Psychological Society |
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Bibliography |
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209 | (8) |
Index |
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