Communicating in the Workplace
by Cheesebro, Thomas; O'Connor, Linda; Rios, FranciscoEdition: 1st
Format: Paperback
Pub. Date: 2019-09-12
Publisher(s): Pearson
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List Price: $146.65
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Summary
This one-of-a-kind oral communication book will help readers develop communication skills that will ensure job success. Each chapter includes real-life stories, appealing visuals, and examples that add meaning and increase comprehension. Skill-based assignments and online learning activities appear in both the text and on the bookrs"s website. Its learn-by-doing approach helps readers understand the importance of communication skills, conflict resolution strategies and listening practices to their own career success.
Table of Contents
| Communication Concepts | |
| Perception | |
| Cultural Diversity | |
| Language | |
| Listening and Responding | |
| Interpersonal Relationship Skills | |
| Conflict Resolution | |
| Teamwork | |
| Preparing the Informative Presentation | |
| Organizing Informative Outlines | |
| Verbal & Visual Supports | |
| Gathering Information | |
| Delivering Presentations | |
| Persuasive Speaking | |
| Interviewing Skills | |
| Table of Contents provided by Publisher. All Rights Reserved. |
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