Heuristics and Biases : The Psychology of Intuitive Judgment

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Format: Hardcover
Pub. Date: 2002-07-08
Publisher(s): Cambridge University Press
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Summary

Is our case strong enough to go to trial? Will interest rates go up? Can I trust this person? Such questions - and the judgments required to answer them - are woven into the fabric of everyday experience. This book examines how people make such judgments. The study of human judgment was transformed in the 1970s, when Kahneman and Tversky introduced their 'heuristics and biases' approach and challenged the dominance of strictly rational models. Their work highlighted the reflexive mental operations used to make complex problems manageable and illuminated how the same processes can lead to both accurate and dangerously flawed judgments. The heuristics and biases framework generated a torrent of influential research in psychology - research that reverberated widely and affected scholarship in economics, law, medicine, management, and political science. This book compiles the most influential research in the heuristics and biases tradition since the initial collection of 1982 (by Kahneman, Slovic, and Tversky). The various contributions develop and critically analyze the initial work on heuristics and biases, supplement these initial statements with emerging theory and empirical findings, and extend the research of the framework to new real-world applications.

Table of Contents

List of Contributors
xi
Preface xv
Introduction - Heuristics and Biases: Then and Now 1(18)
Thomas Gilovich
Dale Griffin
PART ONE. THEORETICAL AND EMPIRICAL EXTENSIONS
A. Representativeness and Availability
Extensional versus Intuitive Reasoning: The Conjunction Fallacy in Probability Judgment
19(30)
Amos Tversky
Daniel Kahneman
Representativeness Revisited: Attribute Substitution in Intuitive Judgment
49(33)
Daniel Kahneman
Shane Frederick
How Alike Is It? versus How Likely Is It?: A Disjunction Fallacy in Probability Judgments
82(16)
Maya Bar-Hillel
Efrat Neter
Imagining Can Heighten or Lower the Perceived Likelihood of Contracting a Disease: The Mediating Effect of Ease of Imagery
98(5)
Steven J. Sherman
Robert B. Cialdini
Donna E. Schwartzman
Kim D. Reynolds
The Availability Heuristic Revisited: Ease of Recall and Content of Recall as Distinct Sources of information
103(17)
Norbert Schwarz
Leigh Ann Vaughn
B. Anchoring, Contamination, and Compatibility
Incorporating the Irrelevant: Anchors in Judgments of Belief and Value
120(19)
Gretchen B. Chapman
Eric J. Johnson
Putting Adjustment Back in the Anchoring and Adjustment Heuristic
139(11)
Nicholas Epley
Thomas Gilovich
Self-Anchoring in Conversation: Why Language Users Do Not Do What They ``Should''
150(17)
Boaz Keysar
Dale J. Barr
Inferential Correction
167(18)
Daniel T. Gilbert
Mental Contamination and the Debiasing Problem
185(16)
Timothy D. Wilson
David B. Centerbar
Nancy Brekke
Sympathetic Magical Thinking: The Contagion and Similarity ``Heuristics''
201(16)
Paul Rozin
Carol Nemeroff
Compatibility Effects in Judgment and Choice
217(13)
Paul Slovic
Dale Griffin
Amos Tversky
C. Forecasting, Confidence, and Calibration
The Weighing of Evidence and the Determinants of Confidence
230(20)
Dale Griffin
Amos Tversky
Inside the Planning Fallacy: The Causes and Consequences of Optimistic Time Predictions
250(21)
Roger Buehler
Dale Griffin
Michael Ross
Probability Judgment across Cultures
271(21)
J. Frank Yates
Ju-Whei Lee
Winston R. Sieck
Incheol Choi
Paul C. Price
Durability Bias in Affective Forecasting
292(21)
Daniel T. Gilbert
Elizabeth C. Pinel
Timothy D. Wilson
Stephen J. Blumberg
Thalia P. Wheatley
D. Optimism
Resistance of Personal Risk Perceptions to Debiasing Interventions
313(11)
Neil D. Weinstein
William M. Klein
Ambiguity and Self-Evaluation: The Role of Idiosyncratic Trait Definitions in Self-Serving Assessments of Ability
324(10)
David Dunning
Judith A. Meyerowitz
Amy D. Holzberg
When Predictions Fail: The Dilemma of Unrealistic Optimism
334(14)
David A. Armor
Shelley E. Taylor
E. Norms and Counterfactuals
Norm Theory: Comparing Reality to Its Alternatives
348(19)
Daniel Kahneman
Dale T. Miller
Counterfactual Thought, Regret, and Superstition: How to Avoid Kicking Yourself
367(12)
Dale T. Miller
Brian R. Taylor
PART TWO. NEW THEORETICAL DIRECTIONS
A. Two Systems of Reasoning
Two Systems of Reasoning
379(18)
Steven A. Sloman
The Affect Heuristic
397(24)
Paul Slovic
Melissa Finucane
Ellen Peters
Donald G. MacGregor
Individual Differences in Reasoning: Implications for the Rationality Debate?
421(20)
Keith E. Stanovich
Richard F. West
B. Support Theory
Support Theory: A Nonextensional Representation of Subjective Probability
441(33)
Amos Tversky
Derek J. Koehler
Unpacking, Repacking, and Anchoring: Advances in Support Theory
474(15)
Yuval Rottenstreich
Amos Tversky
Remarks on Support Theory: Recent Advances and Future Directions
489(21)
Lyle A. Brenner
Derek J. Koehler
Yuval Rottenstreich
C. Alternative Perspectives on Heuristics
The Use of Statistical Heuristics in Everyday Inductive Reasoning
510(24)
Richard E. Nisbett
David H. Krantz
Christopher Jepson
Ziva Kunda
Feelings as Information: Moods Influence Judgments and Processing Strategies
534(14)
Norbert Schwarz
Automated Choice Heuristics
548(11)
Shane Frederick
How Good Are Fast and Frugal Heuristics?
559(23)
Gerd Gigerenzer
Jean Czerlinski
Laura Martignon
Intuitive Politicians, Theologians, and Prosecutors: Exploring the Empirical Implications of Deviant Functionalist Metaphors
582(19)
Philip E. Tetlock
PART THREE. REAL-WORLD APPLICATIONS
A. Everyday judgment and Behavior
The Hot Hand in Basketball: On the Misperception of Random Sequences
601(16)
Thomas Gilovich
Robert Vallone
Amos Tversky
Like Goes with Like: The Role of Representativeness in Erroneous and Pseudo-Scientific Beliefs
617(8)
Thomas Gilovich
Kenneth Savitsky
When Less Is More: Counterfactual Thinking and Satisfaction among Olympic Medalists
625(11)
Victoria Husted Medvec
Scott F. Madey
Thomas Gilovich
Understanding Misunderstanding: Social Psychological Perspectives
636(30)
Emily Pronin
Carolyn Puccio
Lee Ross
B. Expert judgment
Assessing Uncertainty in Physical Constants
666(12)
Max Henrion
Baruch Fischhoff
Do Analysts Overreact
678(8)
Werner F. M. De Bondt
Richard H. Thaler
The Calibration of Expert Judgment: Heuristics and Biases Beyond the Laboratory
686(30)
Derek J. Koehler
Lyle Brenner
Dale Griffin
Clinical versus Actuarial Judgment
716(14)
Robyn M. Dawes
David Faust
Paul E. Meehl
Heuristics and Biases in Application
730(19)
Baruch Fischhoff
Theory-Driven Reasoning about Plausible Pasts and Probable Futures in World Politics
749(14)
Philip E. Tetlock
References 763(92)
Index 855

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