Managing for Results 2002
by Abramson, Mark A.; Kamensky, John M.; Carnevale, John; Frederickson, David G.; Frumkin, Peter; Murphy, Patrick J.; Newcomer, Kathryn E.; O'Connell, Paul E.; Scheirer, Mary AnnFormat: Paperback
Pub. Date: 2001-09-24
Publisher(s): Rowman & Littlefield Publishers
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Summary
Managing for Results 2002 summarizes five innovative, yet practical, approaches that public sector organizations use to better manage for results, increase organizational performance, and improve accountability to stakeholders.
Table of Contents
| Getting Ready to Manage for Results | p. 1 |
| Managing for Results: Cutting-Edge Challenges Facing Government Leaders in 2002 | p. 3 |
| Why Is It Important to Manage for Results Now? | |
| What Is Managing for Results? | |
| Four Cutting-Edge Challenges | |
| Endnotes | |
| Bibliography | |
| Creating an Infrastructure to Manage for Results | p. 19 |
| Corporate Strategic Planning in Government: Lessons from the United States Air Force | p. 21 |
| Introduction | |
| The Air Force Experience as a Case Study | |
| Observations About Corporate Strategic Planning in Government | |
| Recommendations | |
| Bibliography | |
| The Challenge of Developing Cross-Agency Measures: A Case Study of the Office of National Drug Control Policy | p. 53 |
| Introduction | |
| The Challenge of Measuring Performance | |
| Constructing the PME System | |
| Developing a Credible PME System | |
| Prospects for the Future | |
| Recommendations | |
| Conclusion | |
| Endnotes | |
| Bibliography | |
| Departments, Bureaus, and Independent Agencies Involved in Federal Drug Control | |
| Logic Models and Performance Management | |
| John Carnevale on Managing the PME Process | |
| Using Evaluation to Support Performance Management: A Guide for Federal Executives | p. 103 |
| Introduction | |
| Program Evaluation Tools to Support Performance Management | |
| Leveraging Evaluation Capacity to Contribute to Performance Management | |
| Organizational Opportunities for Integrating Program Evaluation and Performance Management | |
| Conclusions and Recommendations | |
| Bibliography | |
| Using Information to Manage for Results | p. 143 |
| Managing for Outcomes: Milestone Contracting in Oklahoma | p. 145 |
| Background and Problem Statement | |
| The Oklahoma Milestone Payment System | |
| Lessons Learned | |
| Endnotes | |
| Bibliography | |
| Goodwill of Tulsa | |
| A Conversation with Dan O'Brien, Program Field Representative, Oklahoma Department of Rehabilitation Services | |
| List of Interviewees | |
| Using Performance Data for Accountability: The New York City Police Department's CompStat Model of Police Management | p. 179 |
| The New York City Police Department's CompStat Program | |
| The Proliferation of the CompStat Model | |
| Guidelines for Successful Implementation | |
| Conclusion | |
| Bibliography | |
| A Practical Model for Implementing CompStat | |
| The Potential of the Government Performance and Results Act as a Tool to Manage Third-Party Government | p. 225 |
| Introduction | |
| Third-Party Government | |
| Study Findings | |
| Conclusion | |
| Recommendations | |
| Bibliography | |
| About the Contributors | p. 255 |
| About The PricewaterhouseCoopers Endowment for The Business of Government | p. 261 |
| Table of Contents provided by Syndetics. All Rights Reserved. |
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