MCSA/MCSE: Windows<sup>®</sup> XP Professional Study Guide: Exam 70-270, Updated, 2nd Edition,9780782142419

MCSA/MCSE: Windows® XP Professional Study Guide: Exam 70-270, Updated, 2nd Edition

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Edition: 2nd
ISBN13: 9780782142419
ISBN10: 0782142419
Format: Hardcover
Pub. Date: 2003-01-01
Publisher(s): Sybex
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Summary

Here's the book you need to prepare for Exam 70-270, Installing, Configuring, and Administering Microsoft Windows XP Professional. This Study Guide provides: In-depth coverage of every exam objective Practical information on installing, configuring, and administering Windows XP Professional Hundreds of challenging review questions, in the book and on the CD Leading-edge exam preparation software, including a testing engine, electronic flashcards, and simulation software Authoritative coverage of all exam objectives, including: Installing Windows XP Professional Implementing and conducting administration of resources Implementing, managing, and troubleshooting hardware devices and drivers Monitoring and optimizing system performance and reliability Configuring and troubleshooting the desktop environment Implementing, managing, and troubleshooting network protocols and services Implementing, monitoring, and troubleshooting security Note: CD-ROM/DVD and other supplementary materials are not included as part of eBook file.

Author Biography

Lisa Donald is a Microsoft Certified Trainer and Microsoft Certified Systems Engineer James Chellis, MCT and MCSE, is CEO of EdgeTek Education

Table of Contents

Introduction xxv
Assessment Test xliii
Getting Started with Windows XP Professional
1(36)
Features of Windows XP Professional
2(6)
Increased Reliability
3(1)
Performance Enhancements
3(1)
Better Security
4(1)
Greater Ease of Use
4(1)
Better Support for Remote Users
5(1)
Improved Networking and Communication Support
6(1)
Better Management and Deployment Tools
6(1)
Help and Support Features
7(1)
Preparing to Install Windows XP Professional
8(8)
Hardware Requirements
8(3)
The Hardware Compatibility List (HCL)
11(1)
BIOS Compatibility
11(1)
Driver Requirements
11(1)
Clean Install or Upgrade?
12(1)
Installation Options
12(4)
Choosing Your Installation Method
16(1)
Running the Windows XP Professional Installation Process
16(6)
Collecting Information
17(1)
Preparing Installation
18(1)
Installing Windows XP Professional
18(1)
Finalizing Installation
19(3)
Post-Installation Updates and Product Activation
22(1)
Post-Installation Updates
22(1)
Windows Service Packs
23(1)
Troubleshooting Installation Problems
23(3)
Identifying Common Installation Problems
23(2)
Troubleshooting Installation Errors with the Boot.ini File
25(1)
Installing Non-Supported Hard Drives
25(1)
Troubleshooting with Installation Log Files
25(1)
Supporting Multiple-Boot Options
26(1)
Summary
27(1)
Exam Essentials
28(1)
Key Terms
28(1)
Review Questions
29(5)
Answers to Review Questions
34(3)
Automating the Windows XP Installation
37(56)
Choosing Automated Deployment Options
38(7)
An Overview of Unattended Installation
39(1)
An Overview of Remote Installation
40(2)
An Overview of the System Preparation Tool and Disk Imaging
42(2)
Summary of Windows XP Professional Deployment Options
44(1)
Accessing the Windows XP Professional Deployment Tools
45(2)
Deploying Unattended Installations
47(2)
Using Remote Installation Services (RIS)
49(12)
RIS Client Options
50(1)
Preparing the RIS Server
51(8)
Preparing the RIS Client
59(1)
Installing Windows XP Professional through RIS
60(1)
Using the System Preparation Tool to Create Disk Images
61(5)
Preparing for Disk Duplication
61(5)
Using Setup Manager to Create Answer Files
66(12)
Options That Can Be Configured through Setup Manager
66(1)
Creating Answer Files with Setup Manager
67(5)
Manually Editing Unattended Answer Files
72(6)
Installing Applications with Windows Installer Packages
78(5)
Copying the MSI Application to a Share
79(1)
Creating a Group Policy Object
79(1)
Filtering the Group Policy Object
80(1)
Adding the Package to the Group Policy Object
80(2)
Installing a Published Application
82(1)
Summary
83(1)
Exam Essentials
84(1)
Key Terms
84(2)
Review Questions
86(4)
Answers to Review Questions
90(3)
Upgrading to Windows XP Professional
93(24)
Deciding Whether to Upgrade
94(1)
Preparing to Upgrade to Windows XP Professional
95(6)
Client Upgrade Paths and Requirements
95(1)
Upgrade Considerations for Windows NT 4 Workstation and Windows 2000 Professional
96(1)
Upgrade Considerations for Windows 98 and Windows Me
96(3)
An Upgrade Checklist
99(2)
Performing the Windows XP Upgrade
101(2)
Migrating User Data
103(2)
Overview of User State Migration Tool
103(1)
Requirements for the User State Migration Tool
104(1)
Using the User State Migration Tool
104(1)
Migrating Files and Settings
105(1)
Troubleshooting XP Professional Upgrades
105(2)
Incompatible Hardware Drivers
106(1)
Incompatible Software Applications
106(1)
Reversing a Windows XP Professional Upgrade
107(1)
Summary
107(1)
Exam Essentials
108(1)
Key Terms
108(1)
Review Questions
109(5)
Answers to Review Questions
114(3)
Configuring the Windows XP Environment
117(50)
New Device and Hardware Support for Windows XP
118(3)
Windows Image Acquisition Architecture
118(3)
Support for Digital Audio and Video
121(1)
Dualview Multi-Monitor Support
121(1)
Windows XP Management Utilities
121(4)
Microsoft Management Console
121(3)
Registry Editor
124(1)
Installing Hardware
125(2)
Installing Plug and Play Devices
125(1)
Installing Non-Plug and Play Devices
125(2)
Managing Device Drivers
127(3)
Updating Drivers
127(1)
Managing Driver Signing
128(2)
Managing Disk Devices
130(1)
Managing DVD and CD-ROM Devices
130(1)
Managing Removable Media
131(1)
Managing Display Devices
131(5)
Configuring Video Adapters
132(3)
Using Multiple-Display Support
135(1)
Managing Mobile Computer Hardware
136(7)
Power Management
136(7)
Managing Card Services
143(1)
Managing I/O Devices
143(6)
Configuring the Keyboard
144(1)
Configuring the Mouse
145(1)
Configuring Wireless Devices
146(1)
Managing USB Devices
146(2)
Managing Imaging Devices
148(1)
Managing Processors
149(1)
Configuring Fax Support
150(2)
Setting Fax Properties
150(1)
Starting the Fax Service
151(1)
Troubleshooting Devices
152(1)
Managing Windows XP Services
153(3)
Managing Multiple Hardware Profiles
156(1)
Summary
157(1)
Exam Essentials
158(1)
Key Terms
159(1)
Review Questions
160(4)
Answers to Review Questions
164(3)
Managing the Windows XP Professional Desktop
167(26)
Managing Desktop Settings
168(9)
Customizing the Taskbar and Start Menu
170(4)
Using Shortcuts
174(1)
Setting Display Properties
174(3)
Managing Multiple Languages and Regional Settings
177(4)
Using Multilingual Technology
177(1)
Choosing Windows XP Multiple-Language Support
178(1)
Enabling and Configuring Multilingual Support
179(2)
Configuring Accessibility Features
181(4)
Setting Accessibility Options
181(2)
Using Accessibility Utilities
183(2)
Summary
185(1)
Exam Essentials
186(1)
Key Terms
186(1)
Review Questions
187(4)
Answers to Review Questions
191(2)
Managing Users and Groups
193(42)
Overview of Windows XP User Accounts
194(2)
Built-in Accounts
195(1)
Local and Domain User Accounts
195(1)
Logging On and Logging Off
196(2)
Local User Logon Authentication
196(1)
Logging Off Windows XP Professional
197(1)
Working with User Accounts
198(9)
Using the Local Users and Groups Utility
198(1)
Creating New Users
199(4)
Disabling User Accounts
203(1)
Deleting User Accounts
204(2)
Renaming User Accounts
206(1)
Changing a User's Password
206(1)
Managing User Properties
207(7)
Managing User Group Membership
207(2)
Setting Up User Profiles, Logon Scripts, and Home Folders
209(5)
Troubleshooting User Accounts Authentication
214(2)
Troubleshooting Local User Account Authentication
214(1)
Domain User Accounts Authentication
215(1)
Creating and Managing Groups
216(11)
Using Built-in Groups
217(1)
Default Local Groups
217(3)
Special Groups
220(2)
Working with Groups
222(3)
Renaming Groups
225(1)
Deleting Groups
226(1)
Summary
227(1)
Exam Essentials
227(1)
Key Terms
228(1)
Review Questions
229(4)
Answers to Review Questions
233(2)
Managing Security
235(42)
Options for Managing Security Configurations
236(1)
Group Policy Objects and Active Directory
237(3)
Active Directory Overview
237(1)
GPO Inheritance
238(1)
Using the Group Policy Result Tool
239(1)
Applying LGPOs
240(22)
Using Account Policies
242(4)
Using Local Policies
246(16)
Analyzing System Security
262(6)
Specifying a Security Database
262(1)
Importing a Security Template
263(2)
Performing a Security Analysis
265(1)
Reviewing the Security Analysis and Resolving Discrepancies
265(3)
Summary
268(1)
Exam Essentials
268(1)
Key Terms
269(1)
Review Questions
270(4)
Answers to Review Questions
274(3)
Managing Disks
277(54)
Configuring File Systems
278(4)
File System Selection
279(2)
File System Conversion
281(1)
Configuring Disk Storage
282(3)
Basic Storage
283(1)
Dynamic Storage
283(2)
Using the Disk Management Utility
285(17)
Managing Basic Tasks
287(11)
Managing Basic Storage
298(1)
Managing Dynamic Storage
299(2)
Troubleshooting Disk Management
301(1)
Managing Data Compression
302(2)
Setting Disk Quotas
304(6)
Configuring Disk Quotas
305(4)
Monitoring Disk Quotas
309(1)
Managing Data Encryption with EFS
310(7)
New EFS Features in Windows XP and Windows Server 2003
310(1)
Encrypting and Decrypting Folders and Files
310(1)
Managing EFS File Sharing
311(2)
Using the DRA to Recover Encrypted Files
313(2)
Using the Cipher Utility
315(2)
Using the Disk Defragmenter Utility
317(2)
Analyzing Disks
318(1)
Defragmenting Disks
319(1)
Using the Disk Cleanup Utility
319(1)
Troubleshooting Disk Devices and Volumes
320(2)
Summary
322(1)
Exam Essentials
322(1)
Key Terms
323(1)
Review Questions
324(4)
Answers to Review Questions
328(3)
Accessing Files and Folders
331(52)
File and Folder Management Basics
332(18)
Organizing Files and Folders
332(4)
Managing Folder Options
336(12)
Searching for Files and Folders
348(2)
Managing Local Access
350(11)
Design Goals for Access Control
350(1)
Applying NTFS Permissions
350(6)
Understanding Ownership and Security Descriptors
356(1)
Determining Effective Permissions
357(2)
Viewing Effective Permissions
359(1)
Determining NTFS Permissions for Copied or Moved Files
360(1)
Managing Network Access
361(10)
Creating Shared Folders
361(2)
Configuring Share Permissions
363(1)
Using the Shared Documents Folder
364(1)
Managing Shares with the Shared Folders Utility
364(2)
Creating New Shares
366(3)
Providing Access to Shared Resources
369(2)
The Flow of Resource Access
371(3)
Access Token Creation
371(1)
DACLs and ACEs
372(1)
Local and Network Resource Access
373(1)
Summary
374(1)
Exam Essentials
374(1)
Key Terms
375(1)
Review Questions
376(5)
Answers to Review Questions
381(2)
Managing Network Connections
383(46)
Installing and Configuring Network Adapters
384(10)
Installing a Network Adapterc
384(1)
Configuring a Network Adapter
385(5)
Managing Authentication
390(1)
Managing Advanced Configuration Properties
391(1)
Managing Network Bindings
392(1)
Troubleshooting Network Adapters
392(2)
Overview of Network Protocols
394(23)
Overview of TCP/IP Protocol
394(6)
Options for Deploying TCP/IP Configurations
400(9)
Additional TCP/IP Features and Options
409(6)
Using NWLink IPX/SPX/NetBIOS
415(2)
Summary
417(1)
Exam Essentials
417(1)
Key Terms
418(1)
Review Questions
419(7)
Answers to Review Questions
426(3)
Managing Printing
429(40)
Printing Basics
430(3)
The Windows XP Printing Process
431(2)
The Roles of Print Devices and Printers
433(1)
Setting Up Printers
433(5)
Managing Printer Properties
438(11)
Configuring General Properties
438(3)
Configuring Sharing Properties
441(1)
Configuring Port Properties
442(2)
Cfiguring Advanced Properties
444(5)
Separator Pages
449(1)
Security Properties
450(5)
Print Permission Assignment
452(1)
Advanced Settings
453(1)
Device Settings Properties
454(1)
Managing Printers and Print Documents
455(3)
Managing Printers
455(1)
Managing Print Documents
456(2)
Connecting to Printers
458(1)
Troubleshooting Printing
458(1)
Summary
459(1)
Exam Essentials
460(1)
Key Terms
460(1)
Review Questions
461(5)
Answers to Review Questions
466(3)
Dial-Up Networking and Internet Connectivity
469(72)
Overview of Dial-Up Networking
470(1)
Understanding Connection Options
471(4)
Local Area Network Connections
472(1)
Remote Access Connections
473(1)
Virtual Private Network Connections
473(1)
Wide Area Network Connections
474(1)
Direct Cable Connections
474(1)
Incoming Connection
475(1)
Understanding Remote Access Security
475(2)
Authentication Methods
475(2)
Remote Data Encryption Options
477(1)
Setting Up a Modem
477(8)
Configuring General Modem Properties
479(1)
Configuring Modem Properties
479(1)
Running Modem Diagnostics
480(1)
Configuring Advanced Modem Properties
480(3)
Viewing Driver Details and Updating Drivers
483(1)
Viewing Modem Resources
484(1)
Using the New Connection Wizard
485(1)
Creating a Connection to a Remote Access Server
486(11)
Creating a RAS Connection
486(3)
Managing the Properties of a RAS Connection
489(7)
Troubleshooting Remote Access Connections
496(1)
Creating a Connection to the Internet
497(2)
Using Virtual Private Network Connections
499(2)
Using Internet Connection Sharing
501(5)
Configuring Internet Connection Sharing on the Host Computer
503(1)
Configuring Internet Connection Sharing on the Network Computers
504(2)
Using an Internet Connection Firewall
506(2)
Configuring and Managing Internet Explorer
508(9)
Accessing Resources through Internet Explorer
508(1)
Configuring Internet Explorer
509(7)
Managing Internet Printers
516(1)
Overview of Internet Information Services
517(13)
Installing Internet Information Services
518(1)
Managing a Website
519(11)
Troubleshooting Website Access
530(1)
Summary
530(1)
Exam Essentials
531(1)
Key Terms
531(2)
Review Questions
533(5)
Answers to Review Questions
538(3)
Optimizing Windows XP
541(54)
Overview of System Monitoring Tools
542(2)
Creating Baselines
542(1)
Identifying System Bottlenecks
543(1)
Determining Trends
543(1)
Testing Configuration Changes or Tuning Efforts
544(1)
Using Alerts for Problem Notification
544(1)
Using System Monitor
544(10)
Selecting the Appropriate View
547(2)
Adding Counters
549(1)
Managing System Monitor Properties
550(4)
Using Performance Logs and Alerts
554(8)
Creating a Counter Log
555(2)
Creating a Trace Log
557(3)
Creating an Alert
560(2)
Managing System Performance
562(10)
Monitoring and Optimizing Memory
562(4)
Monitoring and Optimizing the Processor
566(1)
Monitoring and Optimizing the Disk Subsystem
567(2)
Monitoring and Optimizing the Network Subsystem
569(2)
Creating Baseline Reports
571(1)
Using the System Tool in Control Panel
572(3)
Using Task Manager
575(5)
Managing Application Tasks
575(1)
Managing Process Tasks
575(4)
Managing Performance Tasks
579(1)
Managing Networking Tasks
580(1)
Scheduling Tasks
580(6)
Managing Scheduled Task Properties
583(2)
Troubleshooting Scheduled Tasks
585(1)
Summary
586(1)
Exam Essentials
586(1)
Key Terms
586(1)
Review Questions
587(5)
Answers to Review Questions
592(3)
Performing System Recovery Functions
595(72)
Safeguarding Your Computer and Recovering from Disaster
597(2)
Using Event Viewer
599(7)
Reviewing Event Types
600(1)
Getting Event Details
600(2)
Managing Log Files
602(1)
Setting Log File Properties
602(4)
Understanding the Windows XP Professional Boot Process
606(17)
Reviewing the x86-Based Boot Process
607(5)
Configuring the BOOT.INI File
612(7)
Reviewing the Itanium Boot Process
619(2)
Managing NVRAM Startup Settin
621(1)
Creating the Windows XP Boot Disk
621(2)
Using Advanced Startup Options
623(4)
Starting in Safe Mode
623(2)
Enabling Boot Logging
625(1)
Using Other Advanced Options Menu Modes
626(1)
Using Driver Rollback
627(1)
Using Startup and Recovery Options
628(3)
Using the Dr. Watson Utility
631(2)
Using the Backup Utility
633(9)
Using the Backup Wizard
634(1)
Configuring Backup Options
635(4)
Using the Restore Wizard
639(1)
Using the Automated System Recovery Wizard
640(2)
Using System Restore
642(1)
Using the Recovery Console
643(5)
Starting the Recovery Console
644(1)
Working with the Recovery Console
645(3)
Using Remote Desktop and Remote Assistance
648(10)
Using Remote Desktop
649(4)
Using Remote Assistance
653(5)
Summary
658(1)
Exam Essentials
659(1)
Key Terms
660(1)
Review Questions
661(4)
Answers to Review Questions
665(2)
Glossary 667(40)
Index 707

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