- Part 1 The Administrative Medical Assistant's Career
- Chapter 1 The Administrative Medical Assistant
- Chapter 2 Medical Ethics, Law, and Compliance
- Part 2 Administrative Responsibilities
- Chapter 3 Office Communications: An Overview of Written and Verbal Communication
- Chapter 4 Office Communications: Phone, Scheduling, and Mail
- Chapter 5 Managing Health Information
- Chapter 6 Office Management
- Part 3 Practice Financials
- Chapter 7 Insurance and Coding
- Chapter 8 Billing, Reimbursement, and Collections
- Chapter 9 Practice Finances
- Part 4 Preparing for Employment
- Chapter 10 Preparing for Employment in the Medical Office
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