P>"A coherent approach that can add real consumer and shareholder value, whilst challenging the integrated supply chain's responsiveness." Mike Mortimer, Development Manager, Britvic Soft Drinks Ltd "The Supply Chain Development Programme was a unique experiment from the start...As we began to explore these lean ideas, it became clear they opened up new possibilities for improving supply chain performance. Indeed some of the work carried out within SCDP has had a significant impact within Tesco and its supply chain, which we are continuing to this day." Graham Booth, Supply Chain Development & Planning director, Tesco Stores Ltd How do you maximize the value of products and services throughout the value stream? Based on one of the largest ever studies into the supply chain, Value Stream Management analyzes a variety of companies covering a range of sectors including retail, services and manufacturing. It constructs a set of generic concepts, rules and techniques that will show you how to focus, manage and sustain excellence throughout the supply chain. Filled with practical advice and tools for implementation, the authors present the best practice from business, leveraging understanding and a practical springboard for the development of your own lean value stream management system. The need for rapid and sustainable development within supply chains is one of the key imperatives of today's business environment. Realizing the value stream is undoubtedly a primary source of competitive advantage that is receiving ever more attention as focus moves increasingly from the company to the supply chain. Priority issues are: how enlightened managers should begin to understand their business environment; how they should start thinking strategically about change; and, indeed, how they should undertake the implementation of an improved supply chain. Value Stream Management explores the answers to these questions and provides the concepts and tools to understand and implement the creation of total value in the supply chain. The value stream concept and your ability to quantify and map it, bringing lean thinking to all aspects of your supply chain, is core to delivering exceptional gains in the area of strategic supply. Authors: Professor Peter Hines is Professor of Supply Chain Management and Co-Director of the Lean Enterprise Research Centre at Cardiff Business School. Professor Richard Lamming holds the CIPS Chair of Purchasing and Supply Management at the School of Management, University of Bath, in the UK, where he is Director of the Centre for Research in Strategic Purchasing and Supply (CRiSPS). Dr Paul Cousins is a Lecturer at the University of Bath. He also consults for a range of major blue chip firms, including A.T.Kearney. Professor Daniel T Jones founded the Lean Enterprise Research Centre at Cardiff Business School at Cardiff University in 1993. He lectures extensively around the world and is a consultant for several companies trying innovative approaches in making the transition to Lean Management. Nick Rich BSc (Cardiff), MBA (Cardiff) is a Senior Research Associate. He also has a number of years' experience of international industrial management and consultancy.

Professor Peter Hines, is Professor of Supply Chain Management and Co-Director of the Lean Enterprise Research Centre at Cardiff Business School. He holds a BA (MA) in geography from Cambridge University and an MBA and PhD from the University of Cardiff. He is editor-in-chief of the International Journal of Logistics: Research and Applications and the present chairman of the Logistics Research Network. Professor Richard Lamming BSc DPhil CEng MIEE FRSA FCIPS holds the CIPS Chair of Purchasing and Supply Management at the School of Management, University of Bath, in the UK, where he is Director of the Centre for Research in Strategic Purchasing and Supply (CRiSPS), and Director of Corporate Development for the School itself. From 1986-90 he was a senior member of the International Motor Vehicle Programme, based at Massachusetts Institute of Technology (USA) and Brighton Business School (UK). He is a member of the steering group of Partnership Sourcing Ltd and an adviser to the UK Department of Trade and Industry. Professor Daniel T Jones was appointed Professor of Management and in 1993 he founded the Lean Enterprise Research Centre at Cardiff Business School, Cardiff University. He is now a co-director of the centre. Dr Paul D Cousins BA (Hons) MBA PhD MCIPS has a degree in Informatics at Sheffield University. He continued, at the University of Bath, to study for an MBA degree and Doctorate. Dr Cousins has worked as a senior consultant with A.T.Kearney. He now balances both academia and industry with posts at the University of Bath, A.T.Kearney and a range of other major blue chip firms. Nick Rich, BSc (Cardiff), MBA (Cardiff) is a Senior Research Associate. After a number of years' international industrial management and consultancy experience, he returned to join the university at Cardiff. He was one of the original members of the Lean Enterprise Research Centre He received the International Benchmarking Award in 1998.